HealthLink and Healthcare Financial Counseling

Who are we?

HealthLink is our community's front door to healthcare information and resources. It is an information and referral system that provides healthcare financial counseling and access to medical, dental, wellness, and prescription services for those in financial need.

HealthLink is a partnership between LRGHealthcare, local physicians and medical providers, and area service agencies. Since our creation in 1993, we have helped to connect more than 23,400 people in the Lakes and Three Rivers regions to the services they need, both locally and through programs such as Medicaid, Medicare, Healthy Kids, and services available to veterans through the Veteran's Administration.

HealthLink is for Everyone

Whether you are new to the area, seeking information on available healthcare options, in need of healthcare financial counseling, or just need help finding answers to your health insurance questions, HealthLink can help.

HealthLink Can...

...Connect you with a financial counselor who can help you determine which local services you may be eligible for and whether you may be eligible for low-cost health care services; help connect you with local resources; and help you work towards better health. Provide you with healthcare financial counseling including information about discounted rates and payment plans. If you live in the Lakes or Three Rivers regions and you need assistance accessing healthcare programs or services, please call HealthLink today. HealthLink is for everyone— whether you have questions about health insurance coverage, you are looking for a new physician, or you need help accessing the services you need, we are here for you.

HealthLink Care Management

HealthLink's care managers are a vital part of our ability to meet your healthcare needs. Our staff will meet with you one-on-one, and will get to know you and your personal healthcare needs. Your care manager will work in ongoing partnership with you to help you access the care and services you need.

Based on your needs and circumstances, your care manager may:

• Guide you through the process of identifying services for which you may be eligible and help you fill out necessary paperwork.
  
• Provide information on LRGHealthcare's programs and other local resources and assist you in accessing those services.
  
• Help you find answers to your healthcare questions.
  
• Assess and identify any barriers to wellness you may face, and provide the support you need to help you achieve a healthy lifestyle.

Our care management staff's role goes well beyond serving only HealthLink members. Our belief is that many people, whether they have insurance or not, could benefit from care management services. In addition to HealthLink Care Management, we also offer many other free care management programs to residents in our service area, including:

• Community Care Management for people who require care management services but do not qualify for HealthLink.
• VetLink Care Management to help Veterans in our community access and understand the VA system.

HealthLink

HealthLink’s main office is located in Laconia, but we also offer services through HealthFirst in Franklin and Franklin Regional Hospital.